Frequently Asked Questions

We can't get into your mind, but we do have a clue of what you might want to ask.

Here you go

What is MotoTech?

MotoTech is a brand that manufactures genuine and quality motorbiking products and accessories that assist in self protection, carrying luggage, securing luggage and convenient riding.

Can I get the name of my club on any of your products?

Yes, we do offer this service to clubs. Please get in touch with us for more details.

My query is not listed in your FAQs. What do I do?

Simple, just drop an Email. We will resolve your query at the earliest.

For Email  Click Here

I am unhappy about something to do with MotoTech! What do I do?

Email us. Tell us what’s wrong. We do not want you to have an unhappy experience. If you talk to us, we can probably make it better and make sure it does not happen again, or explain a misunderstanding.

For Email  Click Here

I am happy about something to do with Mototech! What do I do?

Email us. Tell us why you are so happy. That will make us really happy too! If you talk to us and let us know what we did that was right, we will make sure we continue doing it.
For Email  Click Here

Why are some MotoTech products more expensive than the ones available in the market?

MotoTech products are manufactured with the finest quality materials and components. They would have been less expensive had we sourced them from vendors that do not believe in producing genuine and quality products. We want our customers to be happy with us and with the performance of our products. There are other products available in the market and it is up to you, the customer, to decide if the quality of our products justifies their price.

I have some features that could be added to your products. How can I make these suggestions?

Please send us an email with your ideas and we might incorporate them in our next design.

How do I avail warranty on MotoTech products?

Please take the product back to the retailer from where you purchased the MotoTech product, with the copy of the invoice to calim the warranty.

Please Note:
– All warranty claims will be entertained from the Retailer / Reseller only
– If the damage is a genuine manufacturing defect, which has occurred within the “Warranty period” then it will be repaired, replaced or substituted with a product of equal value.
– The warranty does not cover damage due to accident, improper use, loss, abuse, negligence, or modification of or to any part of the product. Normal wear and tear is not covered under the warranty.

The MRP of a MotoTech product at a Retail store or Online Store is showing more / less than what is mentioned on your website. Why so?

We appreciate your concern and request you to email us details about the product, price mentioned at the store and the name of the store where you saw the MRP is more / less than what is mentioned on our website.

What is covered under MotoTech's warranty?

All Mototech products provide a 1 year warranty against defects in stitches and zippers, from the date of purchase by the original owner. This warranty covers defects against craftsmanship only, and does not include damage/s due to normal wear and tear or misuse or failure to comply with the product instructions. In no event shall Mototech be liable for damages or expenses directly or indirectly arising from the use of Mototech products or for special, indirect, incidental or consequential damages of any nature whatsoever except for the liability to repair or replace goods covered by warranty. Any MotoTech products used by multiple people (rentals, film shoots, club members, etc.), are NOT COVERED UNDER WARRANTY.

Should a warranty claim arise, return the product to your dealer for inspection. The dealer will forward the product to Mototech for evaluation. If the product is found to be defective by Mototech, it will be repaired and / or returned to you. International customers are responsible for all shipping and other incurred expenses such as duties, taxes… etc.

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